Phone:

630-778-9676

Location:

120 Water Street
Naperville, IL 60540

Apply at:

Please apply at: http://careers.ihg.com/

Hotel Indigo Naperville Riverwalk

Hotel Indigo Career Opportunties

Posted 04/20/17

JOB OVERVIEW At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.  Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.  Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what’s going on.  Be original by building connections with our guests and being imaginative to create memorable experiences.

Please Apply at Hotel Indigo Naperville Riverwalk

OPEN POSITIONS FOOD & BEVERAGE MANAGER  Achieve budgeted revenues, prepare monthly forecast, monitor and control food, beverage and labor costs, and maximize profitability, within all areas of the food and beverage department.  Develop, implement, and maintain local food and beverage marketing programs for the hotel.  Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.  Manage the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. Communicate and enforce policies and procedures with all staff

FOOD & BEVERAGE SUPERVISOR  Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.  May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable.  Manage the day-to-day activities and assignments of food and beverage staff

SERVER  Full Time and Part Time Morning, Afternoon and Weekend Shifts Needed.

FRONT DESK AGENT  Full Time Morning, Afternoon and Weekend Shifts Needed.  Register guests, issue room keys, provide information on hotel services and room location.  Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up

ROOM ATTENDANT  Full Time and Part Time Morning, Afternoon and Weekend Shifts Needed  Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms