Hotel Indigo Naperville Riverwalk
JOB OVERVIEW At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what’s going on. Be original by building connections with our guests and being imaginative to create memorable experiences.
Please Apply at Hotel Indigo Naperville Riverwalk
OPEN POSITIONS FOOD & BEVERAGE MANAGER Achieve budgeted revenues, prepare monthly forecast, monitor and control food, beverage and labor costs, and maximize profitability, within all areas of the food and beverage department. Develop, implement, and maintain local food and beverage marketing programs for the hotel. Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. Manage the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. Communicate and enforce policies and procedures with all staff
FOOD & BEVERAGE SUPERVISOR Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable. Manage the day-to-day activities and assignments of food and beverage staff
SERVER Full Time and Part Time Morning, Afternoon and Weekend Shifts Needed.
FRONT DESK AGENT Full Time Morning, Afternoon and Weekend Shifts Needed. Register guests, issue room keys, provide information on hotel services and room location. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
ROOM ATTENDANT Full Time and Part Time Morning, Afternoon and Weekend Shifts Needed Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms