Posted Jan 29, 2026
JOB OBJECTIVE: Provide prompt and courteous service to customers in order to maximize sales and customers service, so as to promote the company’s image of quality and professionalism.
STATUS: Reports directly to the Store Manager and the Assistant Manager.
KEY JOB FUNCTIONS: Provide prompt and courteous service to customers in order to maximize sales and customers service, so as to promote the company’s image of quality and professionalism.
JOB DUTIES
▪ Practices professional salesmanship according to company policies and procedures in order to achieve maximum personal and store sales and provide the highest level of customer satisfaction.
▪ Adheres to all loss prevention policies, credit policies and procedures i.e. credit cards, check approvals, discounts, return and exchange policies. ▪ Ensure that all merchandise is properly ticketed and attractively displayed and maintains the section(s) that they are responsible for in accordance with company standards.
▪ Promotes total customer service in a friendly way.
▪ Communicate stock replenishment needs to Store Manager.
▪ Ensure that special orders are handled efficiently.
▪ Perform other duties as assigned by the Store Management Team.
▪ Complies with all company policy and procedures.
QUALIFICATIONS (MINIMUM QUALIFICATIONS REQUIRED TO PERFORM TASKS)
▪ Related work experience: six months of selling experience ( retail or service industry)
▪ Physical requirements: able to bend, climb ladders, lift and move boxes up to 35 lb.
▪ Other qualifications:
- Excellent verbal and written communication skills,
- Service Oriented
- Fashion Oriented
- Willing to work retail hours
Please email resume to naperville@birkenstockusa.com and subject line should read “Sales Associate Naperville”.