Sales Associate – Birkenstock

Birkenstock 20 West Jefferson Avenue
Naperville, IL
331.226.0180 www.birkenstock.com/us/magazine/naperville-store
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Posted Jan 29, 2026

JOB OBJECTIVE: Provide prompt and courteous service to customers in order to maximize sales and customers service, so as to promote the company’s image of quality and professionalism.

STATUS: Reports directly to the Store Manager and the Assistant Manager.

KEY JOB FUNCTIONS: Provide prompt and courteous service to customers in order to maximize sales and customers service, so as to promote the company’s image of quality and professionalism.

JOB DUTIES

▪ Practices professional salesmanship according to company policies and procedures in order to achieve maximum personal and store sales and provide the highest level of customer satisfaction.

▪ Adheres to all loss prevention policies, credit policies and procedures i.e. credit cards, check approvals, discounts, return and exchange policies. ▪ Ensure that all merchandise is properly ticketed and attractively displayed and maintains the section(s) that they are responsible for in accordance with company standards.

▪ Promotes total customer service in a friendly way.

▪ Communicate stock replenishment needs to Store Manager.

▪ Ensure that special orders are handled efficiently.

▪ Perform other duties as assigned by the Store Management Team.

▪ Complies with all company policy and procedures.

QUALIFICATIONS (MINIMUM QUALIFICATIONS REQUIRED TO PERFORM TASKS)

▪ Related work experience: six months of selling experience ( retail or service industry)

▪ Physical requirements: able to bend, climb ladders, lift and move boxes up to 35 lb.

▪ Other qualifications:

  • Excellent verbal and written communication skills,
  • Service Oriented
  • Fashion Oriented
  • Willing to work retail hours

Please email resume to naperville@birkenstockusa.com and subject line should read “Sales Associate Naperville”.